When setting up auto pay, it’s important to only use your Zorro card. This ensures your monthly premium is paid correctly while your ICHRA allowance is being applied (for members not on Medicare).
Your ICHRA allowance helps cover the cost of your plan. If there is any remaining balance, it will be deducted from your paycheck and your total premiums will be paid by the Zorro pay.
How to Set Up Auto Pay
Log into Zorro
Select your current year enrollment
Click Payments
Choose ACH or debit card
Click to view full card details
Use these details to set up auto pay in your carrier portal (e.g., Blue Cross Blue Shield, Ambetter, Anthem, UnitedHealthcare) or by calling your carrier directly
If you haven’t already, you’ll need to create an account in your carrier’s portal before setting up payments.
What to Expect
You will likely receive a monthly bill (by mail or email) from your carrier
This is normal, even if auto pay is set up
Payments will be processed automatically once auto pay is active
When to Take Action
If you receive a notice that your balance is past due, please contact Zorro right away or if you receive a check from your carrier that you were not expecting. We’ll work with you and your carrier to resolve any issues, such as a delay in auto pay setup.