Employees’ ability to make elections on Zorro is determined by their election window. If they are not in an active election window, they cannot perform any enrollment actions on their enrollment record (including waiving coverage).
If you would like to change an employee’s election window, you can do so from the Employees tab (by selecting the action from the Actions menu) or from the employee’s dashboard.
The employee will be automatically activated or deactivated based on the election window dates. If you pick a date that includes today, they will be active. If you do not, they will be inactive. If the employee is in a 'Deadline passed' status, you can extend their period by choosing a new election window end-date.
Important to note: Employees will receive notification emails (e.g., reminders) based on the election window dates in the system – so make sure the dates are correct.
