Reminder emails are sent automatically to employees 5 days and 1 day before their election window deadline.
In addition, at any point during employees’ active election window, you (as well as employer admins) can send additional reminder emails from the system.
You can find this in the Employees tab within each employer account, under Actions→ Email communication → Election deadline reminder.
You, as an agent, can send reminder emails, or Zorro can do this for you. Employer admins also have the ability to send reminder emails from their portal.