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Submitting multiple applications using the Zorro bulk application generator

Updated over 6 months ago

Prerequisites

Before submitting applications in bulk, ensure all selected applications meet these requirements:

  • All applications must be in the same state

  • All must share the same coverage start date

  • All must belong to the same carrier

  • All must have "Election submitted" status

  • None of the applicants can be part of a combined household


Step-by-Step Process

Step 1: Select Applications

  1. Identify applications that meet all the criteria listed above

  2. Select them in your enrollments table

  3. Click the Actions button

  4. Choose Enrollment Actions

  5. Select Bulk Application

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Step 2: Review Enrollment Information

The initial enrollment info screen displays:

  • Number of employees being enrolled

  • Carrier information

  • Other key enrollment details

To view detailed information: Click "View Employee List" for a breakdown by employee.

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Tip: From the employee list, you can click on any employee link to navigate directly to their full election profile.

Step 3: Set Up Payment Methods

  1. Generate payment methods for the selected applications

  2. Review the generation summary showing the status of each payment method

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Step 4: Process Carrier Application

If your carrier supports auto-filled bulk CSV applications:

  1. Select the carrier from the dropdown menu

  2. Download the generated CSV file

  3. Important: Review the file carefully before proceeding

  4. Submit the file to the carrier

Step 5: Configure Payment Details

Specify the following payment information:

  • Which party handles the initial payment

  • Whether the initial binder payment has been completed

  • Who is responsible for setting up auto-pay

  • Whether auto-pay has been activated

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Step 6: Handle Exceptions

If any employees received errors in the carrier portal:

  1. Exclude them from this bulk submission

  2. Note that excluded employees won't have their status changed to "Application submitted"

  3. Your enrollment team will need to resubmit these applications separately

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Step 7: Upload Submission Evidence

Attach documentation that confirms all applications have been submitted to the carrier.

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Step 8: Send Employee Communications

Send any necessary push communications to employees, such as:

  • Instructions on how to complete payment setup

  • Next steps in the enrollment process

  • Important deadlines or requirements

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Step 9: Finalize the Submission

Click "Confirm Application Sent" to complete the bulk submission process.

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Important Notes

  • This feature is designed to save time when processing multiple applications with similar characteristics

  • Always double-check that applications meet all criteria before bulk submission

  • Keep track of any excluded applications that need individual attention

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