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What if I am already enrolled in a plan from a prior agent or employer?

Updated over 5 months ago

If you already enrolled in a plan–either an individual marketplace plan or Medicare–via a prior agent or employer, you can generally keep it. You will need to self-report it to Zorro in order to have it be part of your employer ICHRA plan and receive your allowance

Important: If you have a marketplace plan and are receiving Premium Tax Credits (PTCs), you cannot “bring” this plan to your employer ICHRA or Zorro. You CANNOT combine PTCs with your employer ICHRA allowance. If you’d like to keep a marketplace plan, you will need to cancel any existing subsidies yourself or you may be subject to penalties.

How do I report an existing plan?

To provide the details of your plans to Zorro, make sure to follow these steps:

  1. Log in to your Zorro profile and fill in the name of all family members who are participating in the ICHRA plan. This is important in order to make sure the Zorro platform correctly calculates your allowance

  2. Email [email protected] with an invoice or statement. Make sure to include all of these details

    1. Carrier

    2. Plan name

    3. Premium

What happens after I report my plan?

Zorro will then review your submission, validate the details and create a Zorro Pay card for you to use as the form of payment with your plan.

How do I know when the review is completed and my Zorro Pay card is ready?

As soon as the Zorro team is able to review and confirm your submission, we will generate a Zorro Pay card for you. You will be notified by email by Zorro that your enrollment is confirmed, which means that your Zorro Pay details are ready in your profile.

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