If you made a mistake and created a duplicate enrollment record, or if some other error was made, you have the ability to delete an enrollment record for an employee.
You can do this by deleting the record from the Actions menu in the Employees tab, or from the employee’s homepage.
Important to note: If the employee has multiple enrollment records, the record deleted will depend on where you triggered the action from:
If you triggered the action from the Actions menu in the Employees tab, the action will delete the record that you see displayed for the employee (this could be existing coverage or an upcoming SEP, depending on the view that you selected at the top of the tab).
If you triggered the action from the employee’s home screen, the action will delete the record that is displayed in the top-right drop-down selection of periods. Make sure that the period selected and displayed is the one you want to delete.
