Please follow the steps below to complete your health plan enrollment and first payment:
Enroll in Your Plan
If the plan you selected is marked as "Off-Exchange" or "Both Markets" you can call Fidelis directly to enroll in your plan with an agent at 1-888-343-3547
They will instruct you on whether you can enroll directly with them or if you need to enroll at the New York State-based Exchange
If you selected an "On-Exchange" plan, start by visiting the New York State-based Exchange website at https://nystateofhealth.ny.gov/individual/
Click Login for Returning Users or click Register Account if you are a new user
Go through the prompts and answer each question
Navigate to all plan options and select the Fidelis option you chose on the Zorro platform by clicking “Enroll now”
Be sure to select not to check and see if you may qualify for help paying for some or all of your health coverage. As you will be using your ICHRA to pay for your policy
Complete the final few screens of questions to obtain your information and submit
Take a screenshot of your confirmation page
Make Your First Payment
Use your Zorro Pay to make payments. The card details can be found in your account at app.myzorro.co.
You may be prompted to make your first payment as soon as you submit your health insurance plan option. If you are provided this option, please set up the payment at that time.
If you are not prompted to set up payments right away, keep an eye out for an email from your carrier requesting payment information. At this time, please make the initial payment and turn on autopay as outlined in the next step.
Setup Autopay (Monthly Recurring Payments)
You may also be provided an option to establish autopay for monthly recurring payments, please turn it on using your Zorro Pay information.
Important note on autopay – If you are given an option to select the day of the month when your payments will be pulled, please choose a date as close to the 24th as allowed. Do not choose a date prior to the 20th.
Send Confirmation
Please email us the screenshots of your application submission confirmation as well as the payment confirmation when the time comes
Important Tax Reminder
Do not take premium tax credits or any option offering savings
If asked, always select “No” — participants in ICHRA are ineligible
Questions? Reach out to the Zorro Support Team, we are here to help.